The people on a job should match the work you approved.
A clear job depends on two roles: the person who confirms the request and the crew that handles the approved removal.

Customer contact
The contact role gathers the service address, item list, access details, preferred timing, and any exclusions before a job is arranged.
Removal crew
The crew confirms the approved scope, protects the carry path, loads accepted material, and identifies anything that cannot travel with the ordinary load.